How to reset my password?

If your LEXI app doesn't accept your password, or if you lost it, you can easily reset the password by clicking the Forgot Password link from your LEXI app login screen.

  1. From your LEXI App login screen, click on the “Forgot your password?” link
  2. Enter your registered email address on the next screen and you should receive a message saying “Reset request for password has been sent to your email.”
  3. Check your email account, open the email you received from LEXI and click on the reset password link. It will take you to the password reset page.
  4. Create a new password and confirm the password for your LEXI account. You should receive a message “New password for your account has been updated successfully.”

Feel free to contact us if you need any further assistance.