You can reset your thermal scanner by following the steps below:
- Make sure your Thermal Scanner has been plugged in/turned on.
- Please press the first button once.
Now long press the same button for 3-6 seconds.
- You will notice that the green Wi-Fi sign on your thermal scanner will start blinking rapidly. (If it does not start blinking, please switch off the thermal scanner and switch it back on. Try the steps from 1 to 3 again.)
- Your thermal scanner is now reset and is ready to be reconfigured to your LEXI app. You can now add the thermal scanner again to your LEXI app.
Feel free to contact us if you need any further assistance.