Returns & Refund
Back to home
Returns & Refund
Frequently Asked Questions about Lexi System
How to switch between Hubs?
What is the difference between Lexi Hub and Environment?
How to enable/disable a Rule?
Can I connect my LEXI Hub to a 5GHz network?
Unable to add hub
How to check Hub options?
How to change Light Color, Color Temperature & Brightness
How to Reset a Device?
Can I connect my LEXI devices to smart switches?
Can I connect my LEXI devices with dimmer switches?
How to view and edit Environment options?
Where can I find more information on the Lexi API?
How to add a shared environment to your LEXI app?
How to delete or reset an environment?
Why are my lights not responding to my app commands?
Why do I get "User could not be verified" error?
How can I logout?
How to reset my password?
How can I update my Lexi Profile?
How to view Hub details?
How to share the Hub?
How to add shared Hub?
How to switch between Hub modes?
What do the Hub’s LED light patterns indicate?
How to view Device Properties?
How to delete a Device?
How to update a Group?
How to delete a Group?
How to edit/update a Created Scene?
How to deleting a Scene?
How to update a Schedule?
How to delete a Schedule?
How to delete a Rule?
How to turn a Group On/Off?
How to Run or Stop a Scene?
What is the LEXI Hub and do I need one?
Where should I locate the LEXI Hub within my home?
Can I share control of a Hub in my house?
Can I control multiple LEXI Hubs in different locations?
Can I power the Hub from USB port on my computer?
Can I power the Hub from a mobile phone Power Bank?
What to do if your Hub goes offline?
Can I place LEXI Hub far from the WiFi router?
Is it necessary to provide a name for your LEXI Hub?
Is it necessary to provide the time zone information for LEXI Hub?
Why is my LEXI Hub continuously blinking RED color?
What do the changing colors indicate about LEXI Hub?
Can I have multiple users on my LEXI account?
How do I switch to Portable or Remote Control?
How many devices can I add to my Hub?
How many groups can a light be a part of?
What is the range of LEXI Lights?
Does cold weather affects performance of battery-powered lights?
My Philips/Osram/Sylvania/Lightify lights no longer seem to work?
Can I install LEXI app on my Windows 10 mobile device?
How to reset the Hub?
My Tealights / LED Candles do not charge.
What are the charging indicators for Battery Powered Lights?
Why does the charging indicator lights go from green to red?
How long does it take to recharge the batteries on LED Candles, Tealights, Ambiance & ART Light?
How long will the batteries last on the LED Candles, Tealights, Ambiance & ART Light?
Why is the Color Path duration longer than the duration I set in the Mobile App?
How does the LEXI Hub connect?
How to troubleshoot Hub issues (Hub Diagnostics)?
How to change Group Color, Color Temperature & Brightness?
Why does the rule do not turn off my lights?